Access to the instrumentplace.co.uk / testersrus.com

We will do our utmost to ensure that availability of the web site will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the web site may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction. The web site or any portion of this web site may not be reproduced, duplicated, copied, sold, resold, visited or otherwise exploited for any commercial purpose without the express written consent of Associated Calibration & Training Ltd.

Your conduct

You must not use the web site in any way that causes, or is likely to cause, the web site or access to it to be interrupted, damaged or impaired in any way. You understand that you, and not Associated Calibration & Training Ltd, are responsible for all electronic communications and content sent from your computer to us and you must use the web site for lawful purposes only. You must not use the website for any of the following:

For fraudulent purposes, or in connection with a criminal offence or unlawful activity
To send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy, or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters mass mailings or any “spam”
To cause annoyance, inconvenience or needless anxiety

General

Orders will only be accepted and processed in accordance with the terms and conditions set out on this page. By placing an order with Associated Calibration & Training Ltd you are accepting these terms of sale. Customer's terms and conditions will only be accepted where agreed in our written quotation.

Validity

Orders are open for acceptance within 30 days from the date of issue on our quotation unless otherwise stated in the quotation.

Order Acceptance

Orders will be accepted and processed once sufficient information has been received. This will include an official order number on the customers headed paper, clear details of the items required and reference made to any quotations against the order is matched. Instructions that fall outside of these requirements will be the subject to a revised offer following a review of the instructions sent.

Pricing and availability

Whist we endeavour to complete orders quickly we are at the disposal of our suppliers. We will accept no responsibility for loss due to delayed delivery. We will provide despatch information or an estimated delivery date. Estimates are just that they are not guaranteed despatch times and should not be relied upon as such. Whilst we endeavour to hold sufficient stock to meet all orders, we may have insufficient stock to supply or deliver the goods ordered. If this occurs, we will endeavour to advise you. Whilst every effort is made to ensure the accuracy of prices no responsibility can be accepted for errors or omissions. We will endeavour to give as much notice as possible of any changes in price. All goods are invoiced at the price ruling at the date of shipping. All prices are quoted in UK pounds sterling and are subject to change without notice.

VAT

All prices are subject to VAT at 17.5% subject to changes in taxation. VAT no 776264692. We are not responsible for any other importation taxes or charges that may be levied at the delivery destination. These terms and conditions and all transactions relating to this web site are governed by the laws of England and Wales and are subject to the non-exclusive jurisdiction of the English Courts.

Payment

For approved accounts only, unless agreed in writing, goods will be due for payment within 30 days from the date of the invoice. We reserve the right to charge interest daily on any outstanding debt which falls over the agreed payment terms. For debts of over 60 days we reserve the right to recover our monies through the County Court with additional costs being claimed.
In the event that the customer fails to make a payment when due, commit any act of bankruptcy, makes any arrangement with creditors, enter into liquidation, have a winding up order served against them or have a receiver appointed to manage their assets, we shall, after giving notice, have the right to enter upon a customers premises and repossess the goods supplied or take proprty of similar value to recover our debt. In the event of the goods being sold on to a third party, the full value of the goods shall be set aside for settlement of any invoices due.

Hire of Goods

Goods hired from Association Calibration & Training Ltd shall be charged on a per week basis. The hirer will be expected to ensure the goods hired are kept safe and used responsibly for the application which they are designed for. Any damage or loss to the hired goods will be charged for. Any equipment hired remains the property of Associated Calibration & Training at all times.

Repairs

Repairs will be undertaken following the acceptance of our written quotation that will detail the work required. In the event of our repair quotation being declined we reserve the right to charge an investigation fee. A warranty period of three months is offered on repairs we undertake.

Shipment of Goods

Where the collection and delivery of goods is to be charged this will be included in our written quotation. Timed deliveries and deliveries outside of normal working hours (9.00am - 5.00pm, Monday to Friday) will be subject to additional charges and agreed before despatch. Customers should be aware that changes in the Carriage of Goods Act mean we are unable to insure items in transit that are not the property of Associated Calibration and Training Ltd. Customers remain responsible for their own equipment and must ensure they have sufficient insurance cover for items transported by third party carriers engaged by Association Calibration and Training Ltd or the customers themselves.

Losses

We will not be responsible for any loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the web site/ our services or when a contract for the sale of goods by us to you was formed.

Storage

If we do not receive shipping instructions within seven days of notification that the goods are ready for despatch we reserve the right to charge a storage fee. If at the end of three months no instructions have been received regarding the despatch the goods will be invoiced in full. If after six months we have not received instructions for the despatch the goods will revert to the property of Associated Calibration & Training Ltd.

Alteration of service or amendments to the conditions

We reserve the right to make changes to our web site, policies, and these Conditions of Sale at any time. You will be subjected to the policies and Conditions of Sale in force at the time that you use the web site or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you.) If any of these conditions is deemed invalid, void, or for any other reason unenforceable, that condition will be deemed serviceable and will not affect the validity and enforceability of any remaining condition.

Events beyond our control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay of failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Loss or damage of goods in transit

In the event of any loss or damage to goods in transit, cover is limited to the terms of the company instructed to deliver the goods. Where goods are shipped via carrier cover will be limited to £120.00 maximum. Extra insurance can be purchased at additional cost. Claims for damage or loss of goods shipped via carrier must be received before 3.00pm the day after the delivery or scheduled delivery date.

Cancellation and returns

Goods may be cancelled only if we have yet to receive the goods from our suppliers. Cancellations should be advised by post or e-mail and include the reasons for cancellation. Where cancellations are made we reserve the right to recover any costs incurred from our suppliers that we cannot otherwise recover.

Where goods are faulty the manufacturers warranty terms shall apply. Manufacturers warranties may vary from product to product. Faulty goods shall be returned to the original supplier for repair / rectification and returned to the customer once complete.

Privacy

The privacy of all our customers is extremely important to us. Therefore no personal information is sold, traded or given to any other company. Associated Calibration and Training Ltd comply with the Data Protection Act 1988.

Legal Construction

Any contract entered into shall operate as an English contract and conform to English Law.

Title and Risk

All goods shall remain the property of Associated Calibration & Training Ltd until payment of all invoiced amounts is made in full. All risk in the goods shall be borne by the customer from the point of despatch to the destination. The customer must make insurance arrangements to the full value of the goods at risk.

Complaints

In the unlikely event of a complaint please contact;

Director

Associated Calibration & Training Ltd

Studio 1

Lymedale Court

Dalewood Road

Newcastle-under-Lyme

Staffs

ST5 9QH

Associated Calibration & Training Ltd will confirm receipt of your complaint within five working days and endeavour to resolve any issues within one calendar month. If the matter cannot be resolved within this time we shall inform you when an answer can be expected.

Associated Calibration & Training Ltd

Registered in England 4218069